Consumers: Not Fans of the Strange

Summary: Consumers are a wiley bunch, aren’t they? Nowadays they demand all access to information, they demand to know how and where their favorite things are made or how services are provided, and they even want to have dialogue with the powers behind the brands they patron.

And of course, we oblige.

But we should not take consumers’ want for information as a sign of them being risk-takers. Far from it, actually. A study being published in the Journal of Consumer Research demonstrates that the more a consumer recognizes a product, the more likely they will pick it.